Getting started
What Clipnity is, who it is for, and what happens from the first click to the first payout.
What is Clipnity?
Clipnity is a platform for performance-based short-form distribution. A creator, brand or product commissions a clip campaign; people called clippers cut short videos from the supplied material and publish them on their own social accounts. Remuneration follows the views those clips actually earn, measured and validated on our side.
Clipnity organises the campaign, commissions the clippers, reviews the submissions, measures the results and settles the money. Clipnity does not promise a number of views. It owes the proper organisation, execution and review of the campaign, and bills only for views that have actually been validated.
Who is Clipnity for?
There are two sides.
- Creators: streamers, musicians, artists, brands, products and communities who want their content distributed as short-form video. Creators use Clipnity as a business.
- Clippers: people who cut and publish short videos on their own TikTok, YouTube or Instagram accounts and are paid for the views those clips earn.
You can be both. The roles are separate and are chosen during onboarding.
How does Clipnity work, end to end?
- A creator sets up a group with the campaign rules: allowed source material, allowed platforms, the price per 100,000 validated views, the budget, the minimum views per clip, the campaign period and the group rules.
- A clipper joins the group. Joining requires a free group slot and acceptance of the group rules.
- The clipper cuts a clip and publishes it on their own account on a supported platform.
- The clipper submits the published clip to the campaign.
- Clipnity releases or rejects within seven days against the published campaign rules. A clip that meets those rules counts as released if there is no decision in that window.
- Views are collected and validated on our side over the campaign period.
- At the end of the billing period the campaign is settled: Clipnity invoices the creator for its own campaign service, the clipper's remuneration is settled by credit note issued by Clipnity, and the payout is released after the holding period.
Clipnity contracts with the creator in its own name and commissions clippers in its own name. There is no contract between creator and clipper.
What does Clipnity cost?
For clippers: nothing. Joining is free, submitting is free, and no service fee is deducted from your remuneration. Your first group slot comes with the account. Additional slots are a separate, optional purchase.
For creators: you pay for the campaign service (the calculated clipper remuneration for the validated views plus Clipnity's service fee of 10 %) plus statutory VAT. Nothing is charged for views that were never earned. See the service fee and the worked example.
Who can sign up?
Clipnity currently operates in Germany and settles in euro.
- Creators must act as a business, be established in Germany and be entitled to deduct input VAT. Company details and authority to represent are verified during onboarding.
- Clippers who want to be paid must be resident in Germany, be verified, and declare a tax status. Paid clipping is an entrepreneurial activity, so a tax number, VAT ID or small-business identification number is always required. Without a declared status and number the payout gate stays closed.
Everyone must be at least 18. Further countries and currencies will follow; the current scope is enforced on the server, not just in the interface.
Is there a minimum age?
Yes. Clipnity is 18+. Date of birth is collected during onboarding and the age check runs on the server. Accounts below the age limit are excluded from the platform, not merely from payouts.
What equipment do I need to clip?
A phone and a free editing app are enough. What separates a clip that travels from one that does not is judgement about the moment, not hardware. You publish from your own account, so you also keep whatever audience that account builds.
Do I have to change how I create as a creator?
No. You keep streaming, filming and posting exactly as you do now. What you add is a defined set of source material that clippers are allowed to work from, and the rules under which they may publish. Clipnity does not re-host or watermark published clips. They stay on the platforms they were published to.
For clippers
Joining a group, publishing, submitting, and how a submission turns into remuneration.
How do I start as a clipper?
Create an account, verify your email and your phone number, and link the social account you will publish from. If you want to be paid, complete the monetisation onboarding: identity verification, a payout account, and your tax details.
You can browse and join groups before completing monetisation onboarding, but remuneration can only be released once it is complete.
How do I find a group to clip for?
Two ways. Public groups are listed inside the app and can be joined directly. Private groups are joined through an invite link from the creator or a group member with the right permission.
Before you join, the group page shows the campaign rules, the allowed platforms, the allowed source material and the rate per 100,000 validated views.
What happens when I join a group?
Three things are checked, in this order:
- A free group slot. Every account starts with one. If it is taken, you are offered the option to add another slot.
- The group rules. The current rules are loaded fresh and shown in full; you have to accept them explicitly. If the rules cannot be loaded, the join does not happen. The gate never opens by accident.
- Room in the group. Groups have a member limit.
If the group offers physical rewards, you are told before joining that the group owner will be able to see your shipping address for a reward you unlock, and you need a shipping address on file.
Joining also grants you the licence to work with the campaign material. That licence exists from the moment you join; it is not created by the later review of a submission.
Where do I publish my clips?
On your own account, on a platform allowed by the campaign. Clipnity does not publish for you and does not host the published clip. We store the link, the metadata, a thumbnail and the performance figures needed to calculate remuneration.
There is no watermark and no re-upload. The clip lives where you posted it, and the audience it earns is yours.
Which platforms are supported?
TikTok, YouTube Shorts and Instagram Reels. X is coming soon. Each campaign additionally specifies which of those platforms it allows. A clip published outside the allowed set does not qualify.
How do I submit a clip?
Publish first, then submit. Once your clip is live, add it to the campaign in the app with its link. The submission enters the review queue and its performance starts being tracked.
Publishing does not require individual approval. The licence to publish comes with joining the group. What the review decides is whether a submission earns remuneration.
How long does the review of my clip take?
Seven days. Clipnity decides on release against the published campaign rules. If there is no decision within that window, a clip that meets the published campaign rules counts as released. A rejection has to be stated to you with a reason.
Your remuneration is owed by Clipnity, not by the creator. When a submission is released, the rate, the campaign rules and the applicable terms are recorded as they stood at that moment. A later change does not retroactively alter a claim that already exists.
My clip was rejected. What now?
You get the reason. If you believe the rejection is wrong, you can object; see how to appeal. A rejection concerns the remuneration for that submission; it does not by itself remove the clip from the platform you published it on, and it does not block your account.
How are my earnings calculated?
Per 100,000 validated views, at the rate that applies to the campaign you joined. The rate is shown on the group page before you join and is fixed for a submission at the moment it is accepted.
Example: at a rate of 10,00 € per 100,000 validated views, a clip that reaches 250,000 validated views earns 25,00 €. Partial blocks count proportionally.
Remuneration is limited by the campaign budget. Once the budget is exhausted, no further remuneration accrues in that campaign.
What counts as a validated view?
A view that our measurement has collected from the publishing platform and that has passed the abuse checks. Two things follow from that:
- Figures can differ slightly from what you see in your own platform analytics, because measurement happens at defined points in time and against a defined cut-off.
- Views that show the signature of manipulated or purchased engagement are not validated and do not earn remuneration.
Only actually achieved, validated views are ever billed. No one on the platform promises a view count in advance.
What is a minimum view threshold?
A campaign can require a clip to reach a minimum number of views before it earns anything. The threshold is part of the published group rules and is visible before you join.
Can I clip for more than one creator?
Yes. There is no exclusivity, no minimum volume and no obligation to accept any particular campaign. Declining a campaign has no consequences for you. The only limit on how many groups you can be in at once is how many group slots your account has.
What if I delete my clip from the platform?
Measurement stops. Remuneration that has already accrued for validated views is unaffected; no further views can be counted once the clip is gone.
In one case deletion is an obligation rather than a choice: if a clip is validly objected to, or the campaign's takedown rule applies, you have to remove or unpublish it on the third-party platform without delay.
Does Clipnity take a cut of my earnings?
No. The service fee is charged to the creator, on top of the calculated clipper remuneration. Nothing is deducted from what you earn.
Two things can still reduce what lands in your account, and both are visible in your statement: a holding period before release, and, if you chose to pay a group slot from earnings, the 50 % set-off described under slot financing.
For creators
Setting up a campaign, reviewing submissions, controlling spend, and what you are billed for.
How do I become a creator?
Creator access is applied for and reviewed. During onboarding you confirm that you act exclusively as a business, provide your company details and your authority to represent it, and complete identity and business verification. Creators are onboarded individually.
How do I set up a campaign?
A campaign lives in a group. Creating one requires a free group slot and takes the settings described under what you decide. You can invite clippers with a private link or open the group publicly.
What do I decide as a creator?
- The price per 100,000 validated views you pay Clipnity for the campaign service.
- The budget, the ceiling for the campaign.
- The allowed platforms and the allowed source material.
- The minimum views per clip and the measurement cut-off.
- The group rules: what you want, what is off limits, what gets a clip rejected.
- The campaign period and the number of member slots.
- Optionally, stricter abuse thresholds than the platform minimum.
- Your billing period: daily, weekly or monthly.
Rate, budget, rules and licence are recorded per campaign version, so every claim can be traced to the terms that applied when it arose.
What source material do I provide?
A defined list of what clippers may work from: streams, uploads, footage you supply. The list is part of the campaign, so both sides know exactly what is in scope.
You warrant that you hold the rights needed for that material, including rights in music, participating or depicted people, trade marks and filming locations. See what you warrant.
Do I have to review every submission?
You have seven days per submission to approve or reject. Rejections need a reason, which is passed to the clipper. Reviewing is how you keep control over what carries your name.
What happens if I do not respond within seven days?
A submission that meets your published group rules counts as accepted. This is deliberate: clippers publish before they submit, so an unanswered queue would leave them carrying work with no decision. If a submission does not meet your rules, an unanswered window does not turn it into a valid claim.
Can I cap what I spend?
Yes. Every campaign has a budget, and it is reserved as claims crystallise, so it cannot be overrun. If a clip earns no views, you are charged nothing for it.
The service fee is calculated on top of the clipper remuneration, and VAT on top of that, so plan for the budget plus 10 % plus VAT as the maximum campaign cost.
Can I stop a campaign?
Yes, and there is no cancellation fee. Stopping means no new submissions are funded. Submissions already made are still reviewed under the seven-day rule, and remuneration for accepted work remains payable. The clippers did the work under the rules that were live at the time.
How often am I billed?
You choose: daily, weekly or monthly. Billing runs after the period closes and covers the views validated within it. Daily is the tightest feedback loop and the smallest single invoice; monthly gives you one document per month.
What happens if I pay late?
There is a retry and a three-day grace period, enough to absorb an expired card or a temporary bank problem. After that, running campaigns stop and no new ones can be started until the account is settled. Work already delivered stays billable.
Do I see who made the clip?
You see the clipper's profile on the platform and the published clip, as any viewer would. You do not receive the clipper's civil identity or address, and none of that appears on your invoice. Clipnity contracts with the clippers in its own name, so their invoicing details are not part of your billing document.
A published clip breaks my rules. What can I do?
Report it. We can block or remove the submission inside the service, which stops it earning anything further and holds any open amount pending clarification. We can also remove campaign material and thumbnails stored with us, and in serious or repeated cases restrict the account.
The clip on the third-party platform is on the clipper's own account, so we cannot delete it ourselves. Under the campaign licence, the clipper is obliged to remove or unpublish it where the objection is justified, and the platform's own reporting route remains open to you as the fastest way to get it taken down there.
Group slots, financing and rewards
How many groups you can be in at once, how to add capacity, and how physical rewards work.
What is a group slot?
A slot is capacity for one group membership. You need a free slot to join a group or to found one. Slots are what keep the platform's group count meaningful instead of unbounded.
Do I get a slot for free?
Yes. Every account gets one free slot on registration. That is enough to join one group or to run one campaign, permanently and at no cost.
How do I get more slots?
Additional slots cost 99,99 € each. They are sold by Clipnity in its own name, the total price is shown in euro in the order process, and the price confirmed at checkout is the one that applies.
Two ways to pay: a one-time payment, or paying it off from earnings. The total price is identical either way: no interest, no surcharge, no fees.
What does it mean to pay a slot off from earnings?
It is the alternative to paying the 99,99 € up front, and it costs exactly the same in total.
The slot is unlocked immediately, and 50 % of each payable remuneration amount is withheld and applied to the open slot price until it is covered. The other 50 % is available for payout as usual. Once the price is covered, the withholding stops.
The 50 % applies across all your open financings together, not per financing, so financing several slots never withholds more than half. You can settle the remainder voluntarily at any time as a one-off payment, without any surcharge, and discount codes reduce the amount owed just as they do a direct purchase.
Remuneration claim and set-off are shown separately in your statement.
Do I owe money if I never earn enough?
No. Paying by set-off creates no payment obligation. The open slot price is not an enforceable claim: it is not chased, not collected and not assigned to anyone else. If you never earn, nothing is ever taken.
If you delete your account before the price is covered, the open amount lapses entirely and the slot ends with the account. Amounts already withheld are not refunded.
Does a slot expire?
No. A slot is bound permanently to your account and is not tied to the lifetime of any one group. When a group ends, the slot frees up for the next one. Slots are not transferable and end when the account is deleted.
Can I cancel a slot purchase?
Yes, if you bought it as a consumer. A slot purchase is a paid distance contract, so the statutory 14-day right of withdrawal applies and you do not have to give a reason. We refund to the payment method you used, with no fees for the refund.
The right expires early only if the confirmations required by § 356 Abs. 5 BGB were collected from you during the order. Where they were not, you keep the full fourteen days.
This does not apply to campaign contracts, which are concluded only with businesses, or to remunerated activity as a clipper, which requires business status. Registration and the account itself are free, and a free contract carries no right of withdrawal.
Full details and the model withdrawal form are on the right of withdrawal page.
How do discount codes work?
A code gives a percentage or fixed reduction on the price of a specific purchase. Codes apply to slot prices only. They are not credit, not transferable, not payable out, cannot be combined, and lapse if unused. One code per purchase.
What are gift rewards?
Gift rewards are not currently enabled; redemption is disabled. The description below sets out how the feature will work once it is released.
A group can reward clippers with physical items instead of money. Each item carries a view threshold. When an approved clip reaches that threshold, the item unlocks as a claim. One claim per clip, so several clips over the threshold unlock several items.
A group runs in one of two modes: money only or gifts only. The mode is fixed for the group and the two are not mixed, so it is always unambiguous what a clip in that group earns. In gifts-only mode no monetary figures are displayed anywhere in the group.
Redeeming an unlocked item carries a redemption fee of 0,99 € per item.
Who sees my shipping address?
Only the group owner and members whose role explicitly carries the permission to view member addresses, and only for a reward you have actually unlocked. You are told this before you join a group that offers rewards, and you have to store an address yourself before joining.
The owner ships the item and marks it as sent.
Are gift rewards taxable?
A reward is part of your remuneration. It is treated as such in your statement and counts towards the reporting described under platform reporting, even though no money moved. The value of rewards per recipient per year is capped.
Clipnity does not give tax advice. See your own tax position.
How you get paid
Requirements, holding periods, timing, and exactly whose obligation your balance is.
What do I need before I can be paid?
- A completed payout account, set up through our payment provider.
- Identity verification, including name, date of birth, address and bank details.
- Your tax details: state of residence, tax identification number, and your tax number, VAT ID or small-business identification number. Paid clipping is an entrepreneurial activity, so one of these numbers is always required.
- Agreement to the self-billing procedure described under self-billed credit notes.
These are legal requirements, not preferences. If any of them is missing the payout gate stays closed, and if the details are not supplied after two requests, payouts are withheld and the account is restricted.
Who owes me my remuneration?
Clipnity does. You are commissioned by Clipnity, not by the creator, and there is no contract between you and the creator. Your claim runs against Clipnity and it exists whether or not the creator pays. If a creator defaults, that is Clipnity's problem, not yours.
The flip side, stated plainly under the security of your balance, is that a balance left standing is an unsecured claim.
Why is my remuneration on hold?
Every amount passes a holding period of 7 days before it can be paid out. The same 7 days apply to every campaign, whatever the creator paid with. It is a payment term of your engagement, agreed up front, not an ad-hoc delay.
A chargeback landing inside the holding period reduces the affected positions. A chargeback after it has expired is Clipnity's loss, not yours.
Is there a minimum payout?
Yes, 20 €. The one exception is account closure: a final settlement pays out your entire payable balance regardless of the minimum; see closing your account.
What can hold back or limit my payout?
Three things, all of them stated in advance and all of them visible in your statement. Nothing else is ever taken off.
- The 7-day holding period. Timing, not a deduction: the amount is yours, it is simply not releasable yet. See why remuneration is on hold.
- The 20 € minimum payout. Below that the balance stays where it is until it grows; it is never forfeited. Account closure pays out everything regardless.
- Slot financing. If you chose to pay a group slot off from earnings, 50 % of each payable amount is set off against the open slot price, and 50 % remains available. See paying a slot off from earnings.
What is not on this list: a platform commission. Clipnity's service fee is charged to the creator and never deducted from your remuneration; see does Clipnity take a cut.
When is a payout executed?
Four steps, and it is worth knowing where the time goes:
- The amount becomes payable. Remuneration for accepted submissions is settled at the end of the billing period and then sits in the 7-day holding period described under why remuneration is on hold.
- You request the payout in your account. Nothing is transferred automatically; the request is yours to make, and the payable balance has to be at least 20 €.
- We check and release it manually. There is a mandatory delay between request and release, and daily limits can apply. There is no entitlement to execution at a specific moment.
- The transfer runs. Released payouts are executed without undue delay. From there it is an ordinary bank transfer: arrival typically takes one to two banking days, and weekends and public holidays do not count.
Manual release is a deliberate choice, not a bottleneck we forgot to remove: it is the last point at which a fraudulent or mistaken transfer can still be stopped. If a payout does not arrive, see what happens when a payout fails.
My payout failed. What happens?
A failed or returned payout is booked back to your balance and the amount becomes available again once the cause is fixed, usually incorrect or outdated bank details. If a payout cannot be executed for reasons within your control, the claim rests until the obstacle is removed. It does not lapse.
Is my balance protected if Clipnity fails?
No, and we would rather say so than let you find out. Balances on a clipper account are unsecured claims against Clipnity. There is no trust account and no escrow model. In an insolvency, clippers would rank as ordinary creditors.
The practical conclusion is yours to draw: request payouts rather than letting a balance accumulate. Nothing about the platform requires you to leave money standing.
What happens to my balance if I close my account?
Closing the account triggers a final settlement of your entire payable balance. Neither the 20 € minimum nor the regular end of the holding period applies to it.
Fraud, dispute, legal-hold, identity and tax checks still take priority and can delay a final settlement. Linked social identities stay blocked against reuse in a second account for 30 days after closure.
Pricing, invoices and VAT
What the fee is, what a document shows, how VAT is handled and what tax data is required.
Who has a contract with whom?
Two contracts, both with Clipnity:
- Creator ↔ Clipnity: the campaign contract. Clipnity provides the campaign service in its own name and for its own account.
- Clipnity ↔ Clipper: the framework contract under which clips are created and published.
There is no contract between creator and clipper. All contractual claims run through Clipnity. Statutory claims (copyright, personality, trade mark, unfair competition, tort) do not depend on a contract and are unaffected.
The campaign contract is a service contract with performance-based remuneration. Clipnity owes the proper organisation, execution and review of the campaign; it does not owe a particular number of views.
What is the 10 % service fee?
Clipnity's fee for running the campaign: 10 % calculated on the clipper remuneration for the validated views, after any platform-funded credit. It is charged to the creator, never deducted from a clipper's earnings.
If a settled amount is validly reversed, the fee on it is corrected proportionally.
Can you show a worked example?
One million validated views at a rate of 10,00 € per 100,000 validated views:
- Calculated clipper remuneration: 100,00 €
- Clipnity service fee, 10 %: 10,00 €
- Net: 110,00 €
- VAT at 19 %: 20,90 €
- Total payable: 130,90 €
For a creator entitled to deduct input VAT, the economic cost is the 110,00 € net.
The split is shown for transparency in your reporting. The invoice itself carries the campaign service as a single position with the number of validated views, because that is what Clipnity supplies to you.
Is VAT charged?
Prices quoted to business creators are net, plus statutory VAT.
From 1 January 2027, German VAT at 19 % is stated separately on every invoice. Until 31 December 2026 Clipnity invoices under the small-business rule of § 19 UStG: no VAT is shown, and the invoice carries the mandatory note on that exemption instead. What decides is when the service was performed, not the invoice date and not when a campaign started.
What does my invoice show?
The campaign service for the billing period, as a single position stating the number of validated views, with the net amount, the VAT treatment that applies on the invoice date, and any platform-funded credit shown separately as a reduction of the amount.
The breakdown into calculated clipper remuneration and service fee appears in your campaign reporting, which is where transparency about the calculation belongs. Clipper identities do not appear on your invoice.
What is a self-billed credit note?
Clippers do not have to write invoices. Clipnity settles with you by issuing a credit note in the sense of § 14(2) sentence 5 UStG: the recipient of the service issues the document. This is agreed in advance during monetisation onboarding, which is why the agreement is a precondition for payouts.
The document is marked as a credit note, carries a Clipnity document number and your tax number, VAT ID or small-business identification number, and states the VAT treatment that follows from your recorded tax status. A later change to your tax status never retroactively alters credit notes already issued.
One credit note per billing period. Whether it shows VAT depends on your recorded tax status: for clippers under the small-business rule of § 19 UStG no VAT is shown and the document carries the statutory note on that exemption instead.
What if a credit note is wrong?
Tell us and object. An objection is recorded with its time and reason, the credit note loses its effect as an invoice, and a corrected document is issued, or you issue your own invoice instead. Further payouts pause until it is resolved, because the paperwork and the money have to describe the same thing.
There is no form and no deadline: an objection under § 14(2) sentence 6 UStG is effective however you make it. In the app, open a support ticket under the category Payment, state the document number and what is wrong, that counts as your objection. By email, write to contact@clipnity.com.
Why do you need my tax number?
Three separate legal reasons, all of which have to be satisfied before money can move.
- A credit note is only valid with the recipient's tax number, VAT ID or small-business identification number.
- Payments to suppliers have to be attributable to a precisely identified recipient. Without complete details, the transfer is blocked.
- Platform reporting requires the identifying data listed under platform reporting.
The data is collected through a server-side process, stored encrypted, and never placed in links or diagnostic records.
Does Clipnity report my earnings to the tax authorities?
Yes. As a digital platform operator, Clipnity reports clipper remuneration to the Federal Central Tax Office (BZSt) once a year, by 31 January for the preceding year, under the German Platform Tax Transparency Act (PStTG) implementing Directive (EU) 2021/514 (“DAC7”).
Reported are name, address, date of birth, state of residence, tax identification number, VAT ID where held, the financial account identifier, the amount of remuneration, the number of transactions and any fees withheld. The BZSt may pass this to the tax authority of your state of residence.
Two consequences people are often surprised by: amounts merely set off against a slot price count as remuneration even though nothing was paid out, and the reporting obligation for the year of deletion survives closing your account. You are informed about the data reported about you.
Do I have to pay tax on what I earn?
Yes, and you are responsible for it. Clipnity does not give tax advice.
As a guide only: monetised clipping is an entrepreneurial activity, so your remuneration is income from a trade under § 15 EStG and has to be declared in full. There is no tax-free floor for it. Taking up a trade has to be notified to your municipality within one month, and the tax registration questionnaire filed with the tax office (§ 138 AO). If you are unsure how this applies to your situation, ask a tax adviser, that is not a question this page can answer for you.
What are platform-funded credits?
A reduction of the price of a Clipnity service, granted by Clipnity at its own expense. Credits reduce the amount the creator owes; they do not reduce what clippers are owed, and the service fee is calculated after the credit is applied.
Credits are price reductions, not vouchers: they cannot be bought, are not transferable, are not payable out, and are shown separately on the invoice as a reduction of the amount.
Payments and Stripe
Who moves the money, what they receive, and what Clipnity never sees.
Who processes payments?
Stripe Payments Europe, Ltd. (Ireland). All incoming payments from creators and all payouts to clippers run through Stripe; their terms apply in addition to ours.
Payouts specifically use Stripe Connect: as a clipper you get a connected payout account of your own, which is what makes it possible to pay you directly to your bank account.
What data does Stripe receive?
For payouts: your name, date of birth, address, bank details, an identity document where required, and your verification status. We collect these in our own application and transmit them to Stripe. For payments: the transaction and payment data needed to take the payment.
Stripe processes part of this as its own controller, to satisfy its own legal verification duties, under its privacy policy at stripe.com/privacy. Stripe transfers personal data within its group to Stripe, Inc. in the USA; Stripe, Inc. is certified under the EU–US Data Privacy Framework and EU standard contractual clauses apply in addition.
Does Clipnity store my card details?
No. Card details are entered into Stripe's own payment fields and are held by Stripe. Clipnity never receives or stores a full card number. What we see is what we need to reconcile a payment: that it succeeded, for which amount, against which invoice.
How do creators pay?
Bank transfer is the default. You transfer the invoiced amount to the account shown on the statement, and the payment is matched to your open invoice. Card payment is available as an alternative. Direct debit is not offered.
Bank transfer is the default because it is the cheaper route. It makes no difference to the clippers on the other side: the holding period is 7 days either way, and Clipnity carries the longer chargeback risk of a card payment itself.
Who pays Stripe's fees?
Clipnity. Processing fees are a cost of running the platform; they are not added to your invoice and not deducted from a clipper's remuneration.
Why was I asked to confirm a card payment?
That is 3-D Secure, the strong customer authentication European law requires for card payments. Your bank, not Clipnity, decides when it is triggered. Bank transfer avoids the step entirely.
What happens with refunds and chargebacks?
A refund is paid back to the original payment method, and the entitlement, fee and tax positions attached to it are corrected with it.
A chargeback opens a case: the affected amounts are frozen while it runs. If it lands within the holding period, it reduces the affected clipper positions. If it lands after the holding period has expired, Clipnity carries the loss and the clipper keeps the money.
Every correction is booked as a counter-entry. Nothing in the financial history is overwritten or deleted.
Trust, review and appeals
How manipulated engagement is handled, and the process that protects you from a wrong call.
How does Clipnity handle manipulated views?
Submitted clips are assessed automatically for signs of manipulated or purchased engagement: how views are distributed over time, how they relate to other interactions, repetition patterns, and how far a clip departs from the norm of its campaign, alongside public history of the publishing profile. The assessment produces an anomaly score.
This minimum level of protection is binding across the platform and cannot be switched off. A creator may set stricter thresholds for their own group, never weaker ones. The check exists because remuneration can only arise for genuine engagement. Without it, honest clippers would be paid out of the same budget as bought views.
My clip was blocked. What does that mean?
The submission is provisionally blocked and the remuneration attached to it is held. It does not mean the money is gone, and your account is not blocked automatically.
You receive a statement of reasons covering the nature, extent and duration of the measure, the facts it rests on, whether automated means were used, the legal or contractual basis, and how to challenge it.
How do I appeal?
Object within six months of being notified, by email to contact@clipnity.com or through a support ticket. Identify the decision (the clip or campaign reference) and explain why you think it is wrong.
We answer within 14 days. If a measure turns out to be unfounded, it is lifted without delay. Recourse to the courts and to certified out-of-court dispute settlement bodies under Article 21 DSA remains open to you.
Is a human involved?
Yes, and at the point where it matters. Remuneration is never permanently forfeited without a human review. The automated block is a provisional measure; a person decides on the final outcome, and the scoring version and the reason for the decision are documented.
The block is an automated individual decision within the meaning of Article 22(1) GDPR, and you have the corresponding rights: to obtain human intervention, to state your own position, and to contest the decision. Reports and objections are reviewed by a person, not a machine.
What is forbidden?
Content that breaks the law, infringes third-party rights, glorifies violence, is pornographic, discriminatory, harmful to minors or misleading.
On the measurement side: manipulating performance figures (automated traffic, purchased interactions, multiple accounts) and arrangements between related parties designed to move money in a circle rather than earn views.
Campaign rules, review criteria and abuse checks are the specification of the work and its quality assurance. They are not instructions about when, where or how much you work: you keep your own schedule, your own equipment and your own accounts, and you can turn down any campaign without consequence.
Can my account be blocked?
For serious or repeated violations, yes, and in that case a balance does not simply vanish. It is frozen until the review and any appeal are finished. If abuse is confirmed, it is set off against a specifically quantified documented loss. There is no blanket forfeiture.
Content, rights and copyright
The licence chain, what each side warrants, and how to report an infringement.
Who holds which rights?
The licence runs in two steps, because there is no contract between creator and clipper:
Creator → Clipnity → Clipper
- At campaign start, the creator grants Clipnity a narrow, versioned licence in the supplied material (defined material, platforms, territory, duration and takedown rule), expressly including the right to sublicense.
- On joining the campaign, Clipnity grants the clipper a sublicence. It can never exceed the scope of the main licence, and it ends with it. If the main licence lapses, so does the right to keep the clip published.
Every clip references the source material, the main licence version and the sublicence version, so the chain behind any published clip can be reconstructed.
What do I warrant as a creator?
That you hold every right needed for the material you supply and the licence you grant: copyright and related rights, rights in any music, the rights of people appearing or taking part, trade mark rights, and rights connected to filming locations. You indemnify Clipnity against third-party claims based on that material.
The indemnity runs in two steps as well: the creator indemnifies Clipnity, and Clipnity indemnifies the clipper for work within the campaign rules. A clipper who breaks the campaign rules is outside that protection.
What am I responsible for as a clipper?
Your own contributions (your edit, your added elements, text, effects and any material you bring yourself), and staying inside the campaign licence. You do not warrant the material the creator supplied; that is their responsibility.
What rights does Clipnity take?
Only what running the service requires: hosting, moderation, abuse checking, accounting, support and compliance. Clipnity acquires no ownership of your content, applies no watermark, and does not exploit or distribute it beyond the service.
Published clips are not hosted by us at all. What we store is the link, metadata, a thumbnail and the performance figures needed to calculate remuneration.
Can Clipnity use my content for marketing?
Only with your separate, asset-specific opt-in, which you can withdraw at any time. There is no blanket marketing licence in the ordinary terms.
How do I report a copyright infringement?
Email contact@clipnity.com with:
- your name and email address,
- a sufficiently substantiated explanation of why the content is unlawful,
- the exact location: the clip URL on the third-party platform, or the clip, campaign or group reference at Clipnity,
- a statement that you are acting in good faith as to the accuracy and completeness of your report,
- for copyright reports, a statement that you are the rights holder or authorised to act for them.
Receipt is confirmed without delay where you give contact details. We review reports promptly, diligently and objectively, inform you of the outcome and set out the available remedies. This is the notice-and-action procedure under Article 16 DSA; our central point of contact under Articles 11 and 12 DSA is the same address, in German or English.
What can Clipnity actually remove?
Inside our own service we can block or remove the submission, so that it is no longer visible and earns nothing further, with open amounts held pending clarification. We can also remove content stored with us, such as campaign material and thumbnails. In serious or repeated cases, the account.
Not the clip on the third-party platform. It sits on the clipper's own account, and only they or the platform can take it down. Under the campaign licence the clipper must remove or unpublish it where the objection is justified, and the platform's own copyright procedure is usually the fastest route to removal there.
What happens to bad-faith reports?
Where someone repeatedly submits manifestly unfounded reports or objections, we may suspend handling further submissions from them for a reasonable period after a warning (Article 23(2) DSA). Deliberately false reports can give rise to damages claims.
Account, privacy and support
Changing your details, deleting your account, your data rights, and how to reach a person.
How do I change my username, email or password?
In the app under Settings → Account details. Each change has its own page and its own check. Changing your password requires your current one. Changing your email takes effect only after you confirm the new address from the verification email.
How do I delete my account?
Settings → Account details → Delete account. The dialog states the consequences before you confirm. On deletion:
- access ends immediately and active sessions and connected platform tokens are revoked;
- open processes are settled, including a final settlement of your entire payable balance;
- a slot ends with the account, and an open amount from paying a slot off from earnings lapses entirely;
- remaining data is pseudonymised, except for records covered by statutory retention;
- linked social identities stay blocked against reuse in a second account for 30 days.
What data survives deletion?
Records that the law requires to be kept: invoices, credit notes, set-off records, payment evidence and the associated master data. Statutory periods are 10, 8, 7 and 6 years depending on the category, each starting at the end of the calendar year in which the document arose.
During those periods the right to erasure does not apply (Article 17(3)(b) GDPR) and processing of that data is restricted (Article 18 GDPR): it is used only to meet tax obligations. After the periods expire, it is deleted. The privacy policy sets out the categories and legal bases in full.
What are my data protection rights?
Access (Art. 15), rectification (Art. 16), erasure (Art. 17, limited by the retention periods above), restriction (Art. 18), portability (Art. 20), objection (Art. 21) and withdrawal of consent with future effect (Art. 7(3)). In connection with the automated abuse check you additionally have the rights under Article 22(3): human intervention, stating your own position, and contesting the decision.
Write to contact@clipnity.com. You also have the right to complain to a supervisory authority; the competent one is named in the privacy policy.
Does Clipnity use cookies?
Only strictly necessary ones. No tracking, no advertising cookies, no third-party analytics, which is why there is no consent banner (§ 25(2) no. 2 TDDDG). Details are in the cookie policy.
How do I contact support?
Email contact@clipnity.com or use the contact form. Inside the app, open a support ticket under Settings → Support. Communication is possible in German and English.
The same address is our central point of contact under Articles 11 and 12 DSA and the route for reports, objections and data protection requests.
How do support tickets work?
A ticket behaves like a chat: a running conversation with attachments. You can attach PNG, JPG, GIF, WebP and PDF files up to 15 MB; images are shown inline. A closed ticket stays readable but can no longer be answered. Open a new one if something comes up later.
How fast do you respond?
Ordinary enquiries are answered as quickly as we can. Two response times are fixed rather than best-effort: receipt of a report of unlawful content is confirmed without delay, and an objection to a decision is answered within 14 days.
Where do I find the binding terms?
This page explains how Clipnity works in plain language. It is not a contract. What is binding is the German version of the published legal texts:
Where this page and those documents differ, those documents govern.
No answer matches that. Try a different word, or ask us directly.
Still stuck?
Write to a person. We answer in German and English, and we confirm reports of unlawful content without delay.